• Leak detection
  • Leak repairs
  • Data logging
  • Leak alarms 

Our dedicated Account Managers will be able to advise which services would be suitable for your business. To find out how to minimise the chances of water loss, call us on 0333 000 0088. Lines are open Monday to Friday, 8am to 5:30pm.

Leaks

Water pipes can become damaged in many ways - through changes in temperature, vibration, corrosion or faulty fittings - and leaks are not always obvious.

There are many ways to check for leaks on your supply pipe (the one which runs from your external stop tap or water meter into your property).

Warning signs you may have a leak:

  • Damp patches, pools of water or lush vegetation during dry periods
  • An unexpected drop in water pressure
  • A continuous noise from your plumbing system even when no water is being used
  • A higher than expected meter reading

Please also check to see if you have any dripping taps or leaky toilet cisterns, as this could also cause your water consumption to be high.

If you're concerned about a leak, please call us on 0333 000 0088. Lines are open Monday to Friday, 8am to 5:30pm.

If you have an emergency outside of the hours listed above, please contact your wholesaler. Their details can be found on Ofwat’s wholesaler map. If you already know who your wholesaler is, please refer to our emergency contacts page.

Blockages

Blockages in pipes can be particularly nasty, stopping wastewater from leaving your premises.

Signs you've got a blockage:

  • You find it difficult to flush your toilet(s)
  • Your sinks empty very slowly
  • You notice a bad smell coming from your drains

If you think there is a blockage, please call us on 0333 000 0088. Lines are open Monday to Friday, 8am to 5:30pm.

If you have an emergency outside of the hours listed above, please contact your wholesaler. Their details can be found on Ofwat’s wholesaler map. If you already know who your wholesaler is, please refer to our emergency contacts page.

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